Repeated checking is a system problem
When a boss has to ask the same question every day, the issue is usually not only discipline. It means the workflow does not have a clear place to show responsibility, status and next action.
What the first task system should include
A small team can start with task title, assigned person, due date, priority, status, customer or job reference and completion note. The system should show what is open, what is overdue and what was completed today.
Keep it simple for staff
The staff view should not feel like complicated enterprise software. It should answer three questions: what do I need to do, by when, and what must I update when done?
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